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11/20/2009
Blackboard Self-help Troubleshooting now availableUse SHIFT+ENTER to open the menu (new window).New
If you click on the link following this text, you will be taken into our Blackboard Information Pages to the Basic_Troubleshooting page.  Blackboard Self-help Troubleshooting
11/16/2009
OLD DLMEDIA Server Dies - 11/13/09Use SHIFT+ENTER to open the menu (new window).
The Old Dlmedia server has officially gone into the bit bucket.  If you have any files that were linked to on the server, we have them backed up.  However, we need you to contact Brett McDaniel via email at brett.mcdaniel@uky.edu.  He will help you get the files moved so your class can continue this semester.
11/11/2009
Issues with accessing Blackboard through MyUK.Use SHIFT+ENTER to open the menu (new window).
We seem to be experiencing some inconsistant problems with people who access Blackboard through the MyUK portal.  TASC is suggesting that you use the following link: https://elearning.uky.edu.  We also suggest that you bookmark the login page and use your bookmark to save time.
10/26/2009
New Backup/Archive Course instructions availableUse SHIFT+ENTER to open the menu (new window).
Click the Link:  Backup/Archive Course to go to the new instructions that can be found in the Bb Wiki.
10/12/2009
Instructors -- Respondus 4.0 Now Available!Use SHIFT+ENTER to open the menu (new window).
A new version of the exam authoring tool, Respondus 4.0, has been released and is available to Faculty on UK Download.     
10/1/2009
New -- Teaching and Technology ToolkitUse SHIFT+ENTER to open the menu (new window).
The Teaching & Academic Support Center (TASC) has been working to create the following Technology Toolkit to support continuity in instructional delivery in the case of disruption by a widespread illness or other circumstances. However, this toolkit may be helpful to many of you who are already using technology in the teaching process on campus. This toolkit is a work that will continually evolve as newer technologies become available. Here is the link to the Teaching and Technology Toolkit.
8/25/2009
Follow us on Twitter (@BlackboardUK)Use SHIFT+ENTER to open the menu (new window).
Follow us on Twitter. There is a new Twitter feed dedicated to Blackboard for the University of Kentucky. Twitter.com/BlackboardUK
8/21/2009
Start-of-Session Checklist is now availableUse SHIFT+ENTER to open the menu (new window).
Instructors, Claire's Start-of-Session Checklist is now available for viewing on the wiki!
8/21/2009
TASC strongly recommends that Blackboard instructors set major project and test deadlines for 5pmUse SHIFT+ENTER to open the menu (new window).
TASC strongly recommends that Blackboard instructors set major project and test deadlines for 5pm (rather than midnight or other late hours) on the due date so that if a problem occurs Information Technology Customer Service Center (IT CSC) and, if necessary, specialized Blackboard technicians, have adequate time to troubleshoot the problem. (If you make that change of due date/time, please remember that it may call for an update to your syllabus.) The CSC phone number is 257-1300. Callers who are in a testing or timed situation should alert the representative early in the call.
o CSC Hours are 7am-midnight M-Th; 7am-6pm Fri.; and 1pm-midnight Sunday.
o Bb technicians are available 8am-5pm M-Fri.
o Testing or timed situations that require a Bb tech's attention are escalated immediately.
8/16/2009
Blackboard Updates CompleteUse SHIFT+ENTER to open the menu (new window).
Blackboard has been updated to the latest Service Pack. This service pack corrects several issues throughout the system, including a few performance realted fixed. If you have any questions please contact the UKIT Customer Service Center.
7/27/2009
STUDENTS: Enrolled but can't see your courseUse SHIFT+ENTER to open the menu (new window).
The way that Blackboard 9 works now is to send you a message when your course is made available. However, the course duration dates are set for the course by your instructor. You will not see the course under your courses until the start date that your instructor has selected for the start of the course for students.
6/4/2009
Important info on uploading assignmentsUse SHIFT+ENTER to open the menu (new window).
Students, please read How to submit assignments if you are having trouble uploading assignment documents.
5/12/2009
Blackboard upgradedUse SHIFT+ENTER to open the menu (new window).
Blackboard has been upgraded to Version 9. Instructors, click here to read important information about the upgrade
Password Help FAQ TASC Site Calendars Known Issues Hardware Requirements Contact CSC
Last modified at 11/19/2009 2:57 PM  by McDaniel, Brett