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UK Wiki Portal > Accounts Wiki > Wiki Pages > Changing Your Password  

Wiki Pages: Changing Your Password

Introduction

Users of UKIT computing systems will need to change their passwords every 90 days. This document details a few of the methods available for changing your password.

Using the Account Manager

Please check to make sure your machine is not part of the Active Directory before proceeding in this section, failure to do so may result in your being locked out of your computing accounts and/or your machine.

  1. Open a web browser and navigate to University of Kentucky home page (uky.edu) then click LINK BLUE and select Account Manager or http://password.uky.edu/.
  2. Enter Link Blue login id
  3. Enter your Password
  4. NOTE: Your expired password can be used in Account Manager to gain access to set new password
  5. Click Log In
  6. On the Account Manager page, click the Change hyperlink beside any account setting needing update

Change Your Link Blue Password

  1. Log in to Account Manager
  2. Click Change hyperlink beside the Password Expires In:
  3. Enter current password in the Old Password field
  4. Enter new password and reenter to confirm new password
  5. Click Submit Changes
    NOTE: Follow password creation restrictions. Click "What are the rules for a link blue account's password?" to see detailed description

After changing your password please wait 5 to 10 minutes before attempting to log into any additional resources to allow your password time to propagate.

Users of University Machines

NOTE:  Users of machines owned by the University of Kentucky will want to check to see if their machine is a member of the Active Directory before changing their password. Failure to do so could result in your being locked out of your computing accounts.

Machines in the Active Directory commonly include, but are not limited to, front desk machines in the dormitories and desktop workstations of Faculty and Staff. Student computers in the Student Computing labs are not affected.

Please check this Checking Computer for Domain Membership article for more information

Changing your password on an University domain machine

Users of machines in the Active Directory should follow the following steps in order to change your password.

  1. Log in to the machine.
  2. On your keyboard hit the Ctrl-Alt-Del keys simultaneously.
  3. Click the Change Password Button.
  4. Enter your Current Password where prompted for your old password.
  5. Enter a new password and confirm it where prompted.
  6. Click the OK.

After changing your password please wait 5 to 10 minutes before attempting to log into any additional resources to allow your password time to propagate.

Using password Self-Reset

Users who have previously configured their password Self-Reset questions can use the UK Account Manager to initiate a password self-reset. This is the preferred method for resetting your password as it will immediately change your password to the new value, allowing you to access your account without delay.

  1. Open a web browser and navigate to University of Kentucky home page (uky.edu) then click LINK BLUE and select Account Manager or http://password.uky.edu/.
  2. Click 'Forgot Your Password?'
  3. Enter your userID where prompted.
  4. Click the 'Next' button.
  5. Answer your self-reset questions. Note: If you get an error your questions have not been configured and you will need to request an administrative reset of your password.
  6. Click 'Submit Answers' to continue.
  7. If you successfully answer your questions you will be prompted to create a new password. Carefully read the password guidelines and create a new password.

After changing your password please wait 5 to 10 minutes before attempting to log into any additional resources to allow your password time to propagate.

Requesting and Administrative reset of your password

If you have forgotten your password and are unable to complete the password self-reset procedure you will need an administrative password reset. This will forcibly set your password to the default password. To request an administrative password reset please use one of the following methods

  • Call the IT Customer Service Center at (859) 218-HELP (4357).
  • Students can visit the service desks of most Student Computing labs.
  • Bring a photo ID to the IT Customer Service Center at 111 McVey Hall.
  • You may also send an email to HELP@uky.edu include:
    • - Full Name
    • - UKID
    • - Login ID
    • - Birthday
    • - If any of above is not available, include you Address that is used for the university
  • Medical Center users can contact MCIS at (859) 323-8586.
  • Fill out the Computing Accounts Request Form ( http://www.uky.edu/IT/CustomerService/authoriz.pdf ). The form should be signed by an official Security Liaison of your college/department. The form must be delivered to the IT Customer Service Center. The form can be faxed to (859) 257-9374 or delivered to 111 McVey Hall.

Once your password has been reset, you should immediately change your password from the default.