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UK Wiki Portal > BlackBoard Wiki > Wiki Pages > Bb9 Hardware and Software Requirements  

Wiki Pages: Bb9 Hardware and Software Requirements

 
***Updated for Fall 2013***
 
 

Software Requirements

The tables below explain which browsers and operating systems are supported for using Blackboard. Not using a certified browser could lead to problems while using the various features of Blackboard. If you have any questions about the information below, please contact the IT Customer Service Center at (859) 218-HELP.

The following tables highlight the new platform and browser configurations tested for SP 11 using the following support terms:

  • Certified: Fully supported technology with highest level of testing before release.
  • Compatible: Fully supported technology with minimal level of testing before release.
  • Unsupported: Unsupported technology because it is either impossible or not tested.
  • Provisional: (Client Technologies ONLY) future technologies considered supported by Blackboard Support.

Microsoft Windows

Internet Explorer 10

Internet Explorer 9

Internet Explorer 8

Firefox ESR1

Firefox (Final Release Channel)2

Chrome (Stable Channel)3

Windows XP (32-bit)

Unsupported by Microsoft 

Unsupported by Microsoft 

Compatible

Certified

Compatible

Compatible

Windows Vista (32-bit)

Unsupported by Microsoft 

Certified

Compatible

Certified

Certified

Compatible

Windows Vista (64-bit)

Unsupported by Microsoft 

Compatible

Compatible

Certified

Compatible

Compatible

Windows 7 (32-bit)

Provisional

Certified

Compatible

Certified

Certified

Certified

Windows 7 (64-bit)

Provisional

Certified

Compatible

Certified

Certified

Certified

Windows 8 (32-bit)

Compatible

Unsupported by Microsoft 

Unsupported by Microsoft 

Certified

Certified

Certified

Windows 8 (64-bit)

Certified

Unsupported by Microsoft 

Unsupported by Microsoft 

Certified

Certified

Certified

 

Apple Mac OS

 

Safari 6.0.1

Safari 5.1

Safari 5.0

Safari 4.0

Firefox ESR1

Firefox4 (Final Release Channel)2

Chrome (Stable Channel)3

Mac OSX 10.6

Unsupported by Apple

Certified

Certified

Compatible

Certified

Certified

Certified

Mac OSX 10.7

Certified (10.7.5)

Certified

Unsupported by Apple

Unsupported

Certified

Certified

Certified

Mac OSX 10.8

Certified (10.8.2)

Certified

Unsupported by Apple

Unsupported

Certified

Certified

Certified

 

1Firefox ESR is a release of Firefox intended for groups who install and maintain the desktop environment in large institutions. More information is available at http://www.mozilla.org/en-US/firefox/organizations/.

2The Firefox Release Channel is the fully tested version by Mozilla and intended to be the most stable. This channel is updated roughly every six weeks. More information is available at http://blog.mozilla.com/blog/2011/04/13/new-channels-for-firefox-rapid-releases/.

3The Chrome Stable Channel is the fully tested version by Google and intended to be the most stable as the name implies. This channel is updated roughly every 2-3 weeks for minor releases and 6 weeks for major releases.More information is available at www.chromium.org.

4Firefox 8 and Mac OS are not compatible with the drag and drop functions on Blackboard Learn.

Technologies Not Supported

The following technologies are not supported in SP 11:

  • Internet Explorer 6, 7
  • Firefox 1.x, 2.0, 3.0, 3.5, and 3.6
  • Safari 2.0, 3.x and any version on Windows
  • Windows XP 64-bit
  • Mac OSX 10.3, 10.4, 10.5
  • Java 5, although it may continue to work

*Chart taken from Behind the Blackboard*

Hardware Requirements
 
Hardware Requirements
 

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©University of Kentucky, 2011

Teaching & Academic Support Center (TASC)
Permission is granted to reproduced materials for educational, noncommercial purposes, with acknowledgement of the University of Kentucky.