Configuring Apple Mail for Exchange
This document provides instructions about how to
configure Apple's built-in email program, Mail, for use with UK's Exchange
mail server. Mail can be configured to access multiple email accounts simultaneously
and can access UK email via the POP, IMAP, or Exchange protocols. It provides
the same level of access to your email as a web interface, but gives you
more flexibility to organize and view your email.
Note: UK does not officially support any third-party
email applications other than Microsoft
Entourage (Mac)
and Microsoft
Outlook (Windows). The following instructions are provided
as a courtesy, but we cannot guarantee that these settings will work with
all third-party applications.
POP, IMAP, and Exchange are all ways to connect to an email
server and retrieve your email. When your email first arrives at UK, it is
stored on the Exchange email server. You must tell your email program how you
want it to access that mail.
POP "pops" the email
off the server and saves it to your local computer. This is useful if you
are nearing your Exchange storage limit or you only check your email in
one location and want to be able to read it even when you are not connected
to the internet. Typically, email is erased from the server after it is
downloaded to your computer, so you can't retrieve that email again from
another location. Mail can be configured to leave a copy of each
message on the server after download, but this can become confusing if you
check your email from multiple locations.
With IMAP, your email program works like a web
browser by allowing you to view your email while it stays on the email server.
You can download attachments and copies of your messages, but only when you
want to. Any changes you make, such as folders you create, or mail you organize
or delete, are made on the server, so everything looks the same regardless
of the computer you use to check your mail. If you access email from
multiple locations or you have a limited amount of space on your computer
(or in your Mac account), IMAP is the better choice and the protocol we recommend
for configuring use on the SCS Macintosh computers.
Users who need to access Exchange shared calendars, folders,
emails, or address books while working collaboratively should use the Exchange
protocol and should consider using Microsoft
Entourage instead. Entourage is part of Microsoft Office and provides support for these additional
enterprise features. While Mail can be successfully configured with the Exchange
protocol, it is designed for personal use, not collaboration in a business
environment. Microsoft Office is provided for free to UK faculty, staff,
and students via the UK Download site.
The first time Mail runs, the program will take
you through a series of steps to configure your account. Changes can be made
to account settings later by choosing Preferences from the Mail menu in the
menubar, clicking the Accounts button, and highlighting the account you want
to modify in the column on the left.
Configure the account settings as follows:
| Account Type: |
IMAP (recommended) or POP |
| Description: |
Whatever you want to call your account |
| Email address: |
Your UK Email address
Example: joe.student@uky.edu |
| Full name: |
Your name as you want it to appear in the From field of
email you send.
Example: Joe Student |
Incoming Mail Server for
IMAP:
(recommended) |
imap.uky.edu |
| Incoming Mail Server for POP: |
pop.uky.edu |
| User Name: |
Your link
blue user ID |
| Password: |
Your link
blue password |
| Outgoing Mail Server for
POP/IMAP: |
smtp.uky.edu* |
- *If you will be sending mail from off campus,
click the "Server Settings..." button,
choose NTLM from the Authentication menu, enter your link blue userID and
password in the User Name and Password fields, and enter AD in the Domain
field. Alternatively, you can enter the smtp settings provided by your
ISP.
- Click on the Advanced tab. At the bottom of the window,
make sure the SSL box is checked, choose NTLM from the Authentication pull-down
menu, and enter AD in the Domain Name field.
- The settings should look like this when you are
done: IMAP or POP.
- After you have your account configured, use the
options under the "Mailbox
Behaviors" tab to choose where you want to store your sent messages,
how often to delete email, etc.
These settings, or the generic
exchange settings,
can be used to configure other third-party email applications, such
as Eudora, Thunderbird, or MailSmith.
If you have multiple email addresses that support IMAP or POP, you can configure
Mail to check all your email accounts at the same time. Get information about
the incoming and outgoing mail servers from your email provider, then create
additional accounts in Mail with the new settings.
For more information about using the Mail application,
select Mail Help from the Help menu in the menubar, call 859-257-1300, or
ask a consultant in one of the computer labs.