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Configure Apple Mail for Exchange


This document provides instructions about how to configure Apple's built-in email program, Mail, for use with UK's Exchange mail server. Mail can be configured to access multiple email accounts simultaneously and can access UK email via the POP, IMAP, or Exchange protocols. It provides the same level of access to your email as a web interface, but gives you more flexibility to organize and view your email.

These intructions are intended for faculty and staff who use the UK Exchange server and have accounts. Students with or accounts should visit our email overview page for more information.

Note: UK does not officially support any third-party email applications other than Microsoft Entourage (Mac only) and Microsoft Outlook (Mac/Windows). The following instructions are provided as a courtesy, but we cannot guarantee that these settings will work with all third-party applications.

Mail Setup

The first time Mail runs, the program will take you through a series of steps to configure your account. Changes can be made to account settings later by choosing Preferences from the Mail menu in the menubar, clicking the Accounts button, and highlighting the account you want to modify in the column on the left.

Configure the account settings as follows:

Account Type: Exchange
Description: Whatever you want to call your account
Email address: Your UK Email address
Full name: Your name as you want it to appear in the From field of email you send.
Example: Joe Faculty
Incoming Mail Server/Internal Server:
Outgoing Mail Server/External Server:
User Name: Your link blue user ID
Password: Your link blue password
  • When you are done, the settings should look like this example.
  • After you have your account configured, use the options under the "Mailbox Behaviors" tab to choose where you want to store your sent messages, how often to delete email, etc.

Additional Tips

If you have any trouble sending mail through Exchange and you are using a UK vanity address (, log on to the UK Account Manager and reenter your vanity address. This may solve the problem.

These settings, or the generic exchange settings, can be used to configure other third-party email applications, such as Eudora, Thunderbird, or MailSmith.

If you have multiple email addresses, you can configure Mail to check all your email accounts at the same time. Get information about the incoming and outgoing mail servers from your email provider, then create additional accounts in Mail with the new settings.

For more information about using the Mail application, select Mail Help from the Help menu in the application's menubar or visit Apple's Mail support site.

Publication Date: 01/21/2009
Revision Date: 02/21/2012
Operating Systems:

Mac OS X 10.5 Leopard
Mac OS X 10.6 Snow Leopard
Mac OS X 10.7 Lion

Related Documents:

Student Computing Services
Activate Your Macintosh Account
Macintosh Locations
Account Basics

Please contact IT Support if you have any questions or problems while following these instructions. Our contact information and availability are available on the Main Wiki Page.

University of Kentucky Information Technology Support

© 2012 University of Kentucky. This document is maintained by the University of Kentucky Information Technology department for the students, faculty and staff of the University. All rights reserved. Duplication of this document is permitted to the aforementioned audience.

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Last modified at 11/13/2012 4:27 PM by Jenkins, Tony