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UK Wiki Portal > Mail > Wiki Pages > Configure Entourage 2008 for Exchange  

Configure Entourage 2008 for Exchange

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Introduction

Entourage 2008 allows you to access your Exchange email, calendar, contacts and tasks on the Exchange server. This document gives instructions on setting up the Microsoft Entourage 2008 application. To use Entourage 2008, you must have Microsoft Office 2008 installed on your computer. If you do not already have Office 2008 on your computer, please see the Obtaining and Installing Office 2008 document for instructions.

Before setting up Entourage 2008, you will need to have a Microsoft Exchange account. Microsoft Exchange accounts are automatically created for users that activate their Link Blue accounts and do not elect to forward their email. Users that have forwarded their email can login to the UK Account Manager to disable email forwarding and create their Exchange mailbox.

Please note:

  • The Exchange domain for Exchange users in the UK Campus is "AD", excluding quotes.
  • The Exchange domain for Exchange users in the Medical Center is "MC", excluding quotes.

If you are unsure about which domain your account belongs to, please check with your departmental support or contact UKIT Support.

 
Email Settings
  1. On your desktop, locate and open your hard drive.
  2. Within your Hard Drive click on the Applications folder.
  3. And then double click on the Office 2008 folder.
  4. Now locate and double click the Entourage Icon.
  5. Entourage will now open, and should walk you through the Setup Assistance Wizard.
  6. You should select the 'Start using Entourage without importing anything' menu option, and then click the next button.
  7. Enter your University Email Address exactly as it appears in the UK Account Manager, and then click the next button.
  8. You will be told that Entourage cannot automatically setup your account, just click the next button to continue.
  9. Enter your name and email address as required, for your Exchange Server enter 'exchange.uky.edu', and for the LDAP server enter 'gc.ad.uky.edu', click next when finished entering the required information.

  10. The next screen will present you the option to verify your settings, when pressed the button will prompt you for your login information, provide your Domain, userID, and password and click OK.  You can check the 'Save password in my Mac OS  keychain' at your discretion.

  11. The process should complete with the message 'Verification Succeeded' in the log window.  Click the next button to continue.

  12. You will now be given the opportunity to provide these settings with a friendly name, UKIT suggests the name 'UK Exchange Account'.  Click the 'Finish' button when you are done naming the account.

  13. Your Entourage client is now configured to support Exchange Email, Calendaring, and Tasks.  If you do not need access to Public Folders you do not need to follow the additional instructions below.

Public Folder Support

To enable Public Folder support you will need to complete the following additional steps:

  1. Open the Account Preferences dialog by clicking on the Entourage menu, and then the Account Settings menu option as shown here
  2. Double click on the friendly name you defined for your Exchange Account settings, if you completed the configuration steps above the account should be called 'UK Exchange Account'.
  3. Click on the 'Advanced' tab, and add the server name 'exchange.uky.edu/public/' to the 'Public folders server:' field.  Make sure the 'This DAV service requires a secure connection (SSL)' box is checked and then click 'OK', and close the Account Preferences Window.
  4. Entourage will now download the list of Public folders when you expand that menu option in the folder list.
  5. Please note, this may take several minutes depending on your network connection speed.

You will now need to make one slight modification in order to enable the use of Public Folders through your Entourage client 

Document Information

Publication Date:
9/29/2008
Revision Date:
11/21/2008
Operating Systems:
Windows XP, Windows Vista
Related Documents:

For More Assistance

Please contact the IT Support if you have any questions or problems while following these instructions.  Our contact information and availability are available on the Main Wiki Page.

Published By

University of Kentucky Information Technology Support

© 2008 University of Kentucky.  This document is maintained by the University of Kentucky Information Technology department for the students, faculty and staff of the University. All rights reserved. Duplication of this document is permitted to the aforementioned audience.

An Equal Opportunity University

Last modified at 2/18/2009 10:31 AM  by Jenkins, J. R.